Terms of service

OVERVIEW

Welcome to liappfy™.

This online store and website are operated by Beverly Pets. Throughout these Terms of Service, the words “we,” “us,” and “our” refer to Beverly Pets and the liappfy™ brand.

We provide this website, together with its product listings, content, customer features, purchasing tools, communications, and related services, to offer customers a convenient online shopping experience. Collectively, these features are referred to in these Terms as the “Services.”

Our store is hosted through Shopify, which supplies the e-commerce platform that allows us to present and sell our products online.

These Terms of Service, together with any policies, notices, or guidelines linked or incorporated into them, establish the rules that apply when you visit our website, create an account, place an order, submit information, or otherwise use the Services.

Please review these Terms carefully before accessing or using the Services. They contain important provisions regarding your legal rights, payment responsibilities, permitted conduct, warranty limitations, dispute-related matters, and limitations of liability.

By browsing the website, purchasing a product, creating an account, submitting content, or otherwise interacting with the Services, you confirm that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms or any incorporated policy, you must discontinue your use of the Services.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you confirm that you have reached the legal age of majority in the state, province, territory, or country where you live.

If you permit a minor under your supervision to access the Services using a device, account, or payment method that you own or control, you accept responsibility for that minor’s use of the Services.

Certain website features or purchases may require you to provide information, including your name, email address, billing address, shipping address, telephone number, or payment details.

You agree that all information submitted through the Services will be accurate, complete, current, and lawfully provided. You also agree to update your information when necessary so that we can process transactions, deliver orders, and contact you regarding your purchase.

You are responsible for protecting any login information associated with your account. You must not knowingly allow unauthorized persons to use your account.

You accept responsibility for activities completed through your account unless applicable law provides otherwise.

You may not sell, transfer, assign, share, or license your customer account to another person without our written approval.

We may restrict, suspend, or close an account when we reasonably believe that it has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide useful and accurate product descriptions, photographs, dimensions, specifications, colors, and other product information.

However, the appearance of a product on your screen may differ from the physical item because of lighting, photography, monitor settings, display quality, device type, manufacturing variations, or other technical factors.

We cannot guarantee that every color, finish, texture, measurement, or visual detail displayed online will appear exactly the same when the product is received.

Minor differences that do not materially affect the normal function of a product may not be considered defects.

Product descriptions, prices, specifications, packaging, availability, and included accessories may be updated without advance notice.

We reserve the right to:

Limit the quantity of a product available for purchase

Restrict sales to certain customers, locations, regions, or jurisdictions

Discontinue products or product variations

Modify product packaging or specifications

Correct inaccurate product information

Decline orders that exceed reasonable personal-use quantities

Any offer made through the Services is void where prohibited by law.

Unless otherwise stated, products sold through the Services are intended for lawful personal or household use.

Customers are responsible for reviewing product information, dimensions, compatibility details, care instructions, warnings, and usage directions before purchasing or using a product.

SECTION 3 - ORDERS

Submitting an order through our store constitutes an offer to purchase the selected products under these Terms.

An order is not considered accepted merely because payment information has been entered or an automated confirmation has been generated.

We reserve the right to approve, decline, limit, place on hold, or cancel an order for legitimate business or security reasons, including:

Product unavailability

Incorrect pricing or product information

Suspected fraud or unauthorized payment

Payment authorization failure

Shipping restrictions

Unusually large quantities

Duplicate or repeated orders

Incomplete customer information

Violation of these Terms

When an order is declined, modified, or canceled, we will make a reasonable effort to notify you through the email address, telephone number, billing information, or other contact information supplied during checkout.

Payment must be successfully authorized before an order can be prepared for shipment.

Customers must review their products, quantities, colors, sizes, billing details, and shipping address before completing checkout.

Because fulfillment may begin shortly after an order is submitted, changes and cancellations are not guaranteed.

Any request to modify or cancel an order should be submitted as soon as possible to:

service@hsajsami.asia

Returns, exchanges, and refunds are governed exclusively by our Return and Refund Policy.

By placing an order, you confirm that the purchase is intended for lawful personal or household use and not for unauthorized resale, commercial redistribution, or export in violation of applicable law.

We may limit or cancel orders that appear to have been placed by resellers, distributors, automated purchasing systems, or other unauthorized commercial buyers.

SECTION 4 - PRICES AND BILLING

Product prices, discounts, shipping fees, promotional offers, and availability may change at any time without advance notice.

The price applied to your purchase will generally be the amount shown during checkout and recorded in your order confirmation, subject to correction of obvious errors.

Unless clearly stated otherwise, listed product prices do not include:

Shipping charges

Handling fees

Sales tax

Value-added tax

Customs duties

Import taxes

Local delivery charges

Other government or carrier-imposed fees

Promotional prices may be available for a limited period and may be subject to separate conditions.

When promotional terms conflict with these Terms, the specific rules displayed for the promotion will apply to that offer.

Prices shown on our website may differ from prices offered through third-party websites, marketplaces, advertisements, physical stores, or other sellers.

You agree to provide accurate and complete payment and billing information for every transaction.

You also agree to promptly update information that may affect an order, including your email address, billing address, card expiration date, or other contact details.

By submitting a payment method, you confirm that:

You are authorized to use the selected payment method

The information provided is complete and accurate

The payment provider may process the transaction

You are responsible for all approved charges associated with the order

You will pay the product price and any applicable shipping, tax, customs, or handling charges

Payment transactions may be processed by third-party payment providers. We do not directly control a bank, card issuer, PayPal, or another payment provider’s authorization decisions.

We may cancel or delay an order when a transaction is declined, reversed, disputed, flagged for review, or suspected to be unauthorized.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery timeframes displayed through the Services are estimates only.

Delivery dates are not guaranteed unless a specific written guarantee is expressly provided.

Order arrival may be affected by circumstances beyond our reasonable control, including:

Carrier delays

Customs processing

Weather conditions

Transportation interruptions

Public holidays

High-volume shopping periods

Incorrect delivery information

Remote delivery locations

Government inspections

Natural disasters

Labor disruptions

Other unexpected events

Some products may be dispatched from different fulfillment facilities. As a result, an order containing multiple items may arrive in separate packages or on different dates.

Customers are responsible for providing a complete and deliverable shipping address.

We are not responsible for delivery problems caused by an incorrect, incomplete, outdated, or inaccessible address supplied by the customer.

Once a package has been transferred to a shipping carrier, delivery is primarily handled by that carrier.

To the extent permitted by applicable law, responsibility for loss or damage may transfer according to the shipping terms associated with the order.

Customers should inspect tracking information and contact us promptly when a package appears damaged, lost, returned, or incorrectly delivered.

Additional shipping details are provided in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

The Services and their contents are owned by or licensed to Beverly Pets, liappfy™, Shopify, or their respective licensors.

Protected content may include:

Brand names

Logos

Trademarks

Product names

Written descriptions

Website text

Graphics

Photographs

Videos

Audio

Icons

Product reviews

Page layouts

Software

Databases

Design elements

Advertising materials

Other original content

These materials may be protected by copyright, trademark, patent, trade dress, database, and other intellectual-property laws in the United States and other countries.

You are granted a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the Services for lawful, non-commercial shopping purposes.

Without our prior written permission, you may not:

Copy or reproduce website content

Republish product photographs or descriptions

Modify or create derivative works from our materials

Sell or commercially exploit website content

Download or store substantial portions of the Services

Remove copyright or trademark notices

Use our content in advertisements or product listings

Scrape, harvest, or systematically collect website data

Use liappfy™ branding in a manner that suggests authorization, partnership, or endorsement

No provision of these Terms transfers ownership of any intellectual-property right to you.

The names, logos, slogans, designs, and product identifiers associated with liappfy™ are trademarks or protected brand assets of Beverly Pets or their applicable owners.

Shopify names, logos, trademarks, and related materials remain the property of Shopify or its licensors.

All third-party trademarks appearing through the Services remain the property of their respective owners.

Unauthorized use of protected content may violate civil or criminal law.

SECTION 7 - OPTIONAL TOOLS

The Services may provide access to tools, applications, payment methods, tracking services, product features, integrations, or other resources operated by third parties.

We may not monitor, control, manage, or modify these third-party tools.

Access to optional tools is provided on an “as available” and “as is” basis, subject to applicable law.

We do not make independent guarantees regarding the availability, accuracy, security, suitability, performance, or continued operation of third-party tools.

Your use of an optional tool is voluntary and undertaken at your own discretion.

Before using a third-party tool, you should review and accept the provider’s applicable policies, fees, privacy practices, and terms of use.

We are not responsible for loss or damage arising solely from your independent use of a third-party tool, except where responsibility cannot legally be excluded.

New tools, services, features, and resources introduced through the website may also become part of the Services and will be governed by these Terms unless separate terms are provided.

SECTION 8 - THIRD-PARTY LINKS

Our website may include links, embedded features, advertisements, content, payment services, or resources supplied by third parties.

A link to a third-party website does not necessarily mean that we own, operate, control, approve, or endorse that website.

We are not responsible for independently reviewing every third-party website or confirming that its information is accurate, current, lawful, complete, or secure.

When you leave our website and visit an external service, you do so at your own discretion.

Third-party websites may have different:

Terms of service

Privacy practices

Return policies

Shipping rules

Payment systems

Security standards

Product guarantees

Customer-support procedures

Before purchasing a product, submitting personal information, downloading content, or entering into a transaction with a third party, you should review that party’s policies.

Questions, disputes, claims, complaints, and refund requests involving a third-party product or service should generally be directed to the applicable third party.

We are not responsible for losses caused by third-party websites except where applicable law requires otherwise.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

The liappfy™ store is powered by Shopify, which provides the technology and e-commerce infrastructure used to make the Services available.

However, products purchased through our store are sold by Beverly Pets, not by Shopify.

Your order, payment obligation, product purchase, return request, refund request, and customer-service relationship are directly between you and Beverly Pets.

Shopify is not the manufacturer, seller, distributor, importer, fulfillment provider, or customer-service representative for products sold by Beverly Pets unless expressly stated otherwise.

To the fullest extent permitted by law, you acknowledge that Shopify is not responsible for:

The quality or performance of products sold through our store

Order acceptance or cancellation

Shipping or delivery

Returns or refunds

Product descriptions or pricing

Customer communications

Injury, damage, or loss arising from a purchased product

Any dispute between you and Beverly Pets

Nothing in this section limits rights that cannot legally be waived under applicable consumer law.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Depending on how you use the Services, we may collect or process information such as:

Contact details

Billing information

Shipping details

Order history

Device and browser information

Website activity

Customer-service communications

Payment-related transaction information

Because the Services are hosted through Shopify, certain personal information may also be collected, stored, transmitted, or processed by Shopify and its service providers.

Information may be shared with payment processors, shipping companies, analytics providers, fraud-prevention services, customer-support platforms, and other service providers when necessary to operate the store and complete transactions.

Some service providers may process information in a country different from the one where you live.

By using the Services, you acknowledge that you have had the opportunity to review our Privacy Policy and understand that personal information may be processed as described there.

SECTION 11 - FEEDBACK

You may choose to send us reviews, ideas, photographs, suggestions, comments, proposals, designs, messages, recommendations, or other materials, collectively referred to as “Feedback.”

By voluntarily submitting Feedback, you grant Beverly Pets a worldwide, non-exclusive, perpetual, transferable, sublicensable, and royalty-free license to use, copy, reproduce, edit, adapt, translate, publish, distribute, display, and otherwise use that Feedback for lawful business purposes.

This may include using Feedback to:

Operate the Services

Improve our products

Respond to customers

Develop marketing materials

Display product reviews

Create advertisements

Evaluate customer satisfaction

Promote liappfy™

You confirm that:

You own the Feedback or have permission to submit it

The Feedback does not violate another person’s rights

Any compensation or incentive connected to the Feedback has been disclosed when required

The Feedback is accurate to the best of your knowledge

The Feedback complies with applicable law and these Terms

Unless separately agreed in writing, we are not required to:

Keep Feedback confidential

Pay compensation for Feedback

Publish Feedback

Respond to Feedback

Return submitted materials

We may review, edit, decline, restrict, or remove Feedback that we reasonably believe is unlawful, misleading, defamatory, threatening, abusive, obscene, fraudulent, infringing, or otherwise inappropriate.

You must not submit Feedback that:

Violates copyright, trademark, privacy, publicity, or other rights

Contains malicious software or harmful code

Uses a false identity

Misrepresents the origin of the content

Contains unlawful or knowingly false statements

Promotes prohibited activity

You remain responsible for the content and accuracy of Feedback you submit.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information available through the Services may occasionally contain mistakes, incomplete details, outdated content, typographical errors, or technical inaccuracies.

These issues may relate to:

Product descriptions

Photographs

Pricing

Discounts

Promotions

Shipping charges

Delivery estimates

Inventory availability

Measurements

Product specifications

Order information

We reserve the right to correct inaccurate or incomplete information at any time.

When an error affects an order, we may update the relevant information, contact the customer for further instructions, or cancel the affected order and issue any appropriate refund.

We are not obligated to update every item of information except where required by law.

The appearance of a date on the website does not necessarily mean that all content was updated on that date.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms.

You must not use the Services:

For illegal, fraudulent, deceptive, or malicious activity

To violate local, state, federal, provincial, national, or international law

To infringe intellectual-property or proprietary rights

To harass, threaten, abuse, impersonate, defame, or harm another person

To submit false, misleading, or fabricated information

To place unauthorized or fraudulent orders

To distribute spam, junk mail, chain messages, or unsolicited promotions

To interfere with another customer’s use of the Services

To damage the reputation or operation of Beverly Pets, liappfy™, Shopify, or another party

To conceal your identity for a fraudulent purpose

To obtain products through unauthorized automated purchasing methods

You must also not:

Introduce viruses, malware, spyware, ransomware, or harmful code

Attempt to gain unauthorized access to an account, server, database, or network

Bypass security, checkout, fraud-prevention, or access-control systems

Copy, resell, exploit, or commercially reproduce any portion of the Services

Collect personal information about other users without authorization

Scrape, crawl, spider, index, harvest, or extract website information through automated means

Conduct phishing, pharming, pretexting, or similar deceptive activity

Use bots or scripts to manipulate product availability, reviews, pricing, or checkout functions

Interfere with the normal operation or security of the website

We may investigate suspected misuse and may suspend or terminate access when we reasonably believe these Terms have been violated.

We may also cooperate with law-enforcement agencies, payment providers, Shopify, or other authorities when required or legally permitted.

SECTION 14 - TERMINATION

These Terms remain effective while you access or use the Services.

You may stop using the Services at any time.

We may suspend, limit, or terminate your access to some or all of the Services when:

You violate these Terms

We reasonably suspect fraudulent or unlawful activity

Your conduct creates risk for customers, service providers, Shopify, Beverly Pets, or liappfy™

Payment obligations remain unpaid

The Services or a relevant feature are discontinued

Access must be restricted for legal, regulatory, or security reasons

Termination does not eliminate payment obligations or liabilities arising before the termination date.

Provisions that are intended by their nature to continue after termination will remain effective.

These may include provisions relating to intellectual property, Feedback, warranties, liability, indemnification, governing law, assignment, severability, and other continuing obligations.

SECTION 15 - DISCLAIMER OF WARRANTIES

Information provided through the Services is intended for general shopping and informational purposes.

Although we make reasonable efforts to maintain accurate information, we do not guarantee that all website content will always be complete, current, error-free, or suitable for every customer’s individual needs.

Your reliance on general website information is at your own discretion.

Except where an express written warranty is provided or applicable law requires otherwise, the Services and products are made available on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim express or implied warranties or conditions, including warranties relating to:

Merchantability

Merchantable quality

Fitness for a particular purpose

Durability

Title

Non-infringement

Availability

Website performance

Accuracy of information

We do not guarantee that:

The website will operate without interruption

Every feature will always be available

All defects will be corrected immediately

The Services will be completely free from harmful components

Every product will satisfy an individual customer’s subjective expectations

Some jurisdictions do not allow certain warranty exclusions. Where those rules apply, this section will operate only to the extent legally permitted.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Beverly Pets, liappfy™, our owners, directors, officers, employees, affiliates, contractors, suppliers, agents, licensors, service providers, and business partners will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to the Services.

This may include damages associated with:

Lost profits

Lost revenue

Lost savings

Loss of data

Business interruption

Replacement costs

Loss of opportunity

Loss of goodwill

Unauthorized account use

Reliance on website content

Delays in accessing the Services

Use or inability to use a purchased product

This limitation applies regardless of whether a claim is based on contract, negligence, tort, strict liability, statute, or another legal theory, even when the possibility of such loss was known.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted under applicable law.

Some jurisdictions do not permit certain exclusions or limitations of damages. In those locations, these limitations may apply differently.

Nothing in these Terms limits liability for fraud, intentional misconduct, or another category of liability that cannot legally be limited.

SECTION 17 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Beverly Pets, liappfy™, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from third-party claims, liabilities, damages, losses, judgments, penalties, and reasonable legal expenses arising from:

Your material breach of these Terms

Your unlawful use of the Services

Your violation of another person’s rights

Your submission of infringing or unlawful content

Your fraudulent or unauthorized activity

Your violation of applicable law

We will provide reasonable notice of a covered claim when practicable.

A delay in notice will not remove your obligations unless the delay materially harms your ability to respond.

Where legally permitted, we may participate in or control the defense of a covered claim.

You agree to provide reasonable cooperation, information, and documentation needed to address the claim.

We will not require you to accept a settlement imposing a personal non-financial obligation without your reasonable consent.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the greatest extent permitted by law.

Any unenforceable portion will be treated as separated from the remaining Terms.

The invalidity of one provision will not affect the validity or enforceability of the remaining provisions.

Where possible, an invalid provision will be interpreted or modified in a manner that most closely reflects its original lawful purpose.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

A waiver is effective only when clearly provided by an authorized representative and does not automatically apply to future situations.

These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, Payment Option page, and any other policies expressly incorporated into them, constitute the entire agreement governing your use of the Services.

They replace prior or contemporaneous discussions, statements, communications, proposals, or agreements concerning the same subject matter, whether written or verbal.

When a specific promotion or service is governed by additional written terms, those additional terms will apply to that promotion or service.

Any uncertainty in the interpretation of these Terms will not automatically be interpreted against the party that prepared them.

SECTION 20 - ASSIGNMENT

You may not transfer, delegate, sublicense, or assign your rights or obligations under these Terms without our prior written permission.

Any attempted transfer made without required approval may be invalid.

We may transfer, assign, delegate, or reorganize our rights and obligations under these Terms as part of:

A business sale

Merger

Corporate restructuring

Transfer of assets

Change of service provider

Assignment to an affiliate

Other lawful business transaction

Where required by law, notice of a material transfer will be provided.

SECTION 21 - GOVERNING LAW

These Terms and any separate agreement through which we provide the Services will be governed by the applicable laws of the United States and the State of California, without regard to conflict-of-law principles, except where mandatory consumer laws require another result.

Subject to applicable consumer-protection and jurisdictional rules, disputes relating to these Terms or the Services may be brought before courts with appropriate jurisdiction in California.

Nothing in this section removes a customer’s right to rely on mandatory protections available under the laws of their place of residence when those protections cannot legally be waived.

SECTION 22 - HEADINGS

Headings are included only to organize these Terms and make them easier to read.

They do not change, expand, restrict, or independently define the meaning of any provision.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The current version of these Terms may be reviewed on this page.

We may revise, replace, or update these Terms when necessary to reflect:

Changes to the Services

New website features

Changes in business operations

Legal or regulatory developments

Updates to payment or fulfillment practices

Security requirements

Changes to Shopify or other service providers

Revised Terms will be posted through the Services with an updated effective date when appropriate.

When required by applicable law, we will provide additional notice of material changes.

Unless otherwise stated, revised Terms become effective when posted.

Your continued use of the Services after updated Terms become effective indicates acceptance of those changes.

If you do not agree with an updated version, you should stop using the Services.

Changes will not retroactively reduce rights that have already become legally binding unless permitted by law.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

service@hsajsami.asia

Our business contact information is:

Brand: liappfy™
Company Name: Beverly Pets
Address: 4156 Beverly Blvd, Los Angeles, CA 90004, United States
Phone: +1 (213) 385-7211
Email: service@hsajsami.asia